The blame game is standard practice in remodeling. We refuse to play.
You've heard the stories: the subcontractor makes a mistake, the general contractor points fingers, and the homeowner is left stranded in the middle. This endless loop of deflection is stressful, costly, and fundamentally wrong.
How we define ownership
Our promise isn't a vague policy; it's the character of our company, demonstrated through four key commitments on every project.
01
We own subcontractor performance
Our trade partners are an extension of our team. If their work doesn't meet our exact standards, we manage the solution to make it right.
03
We own on-site protection
Your home is our workplace. If something is accidentally damaged, we restore it to its original condition.
02
We own material and product issues
If a supplier sends the wrong material or a product arrives damaged, that’s our problem, not yours. We manage the logistics to keep your project on track.
04
We own the project schedule
When delays happen, we provide immediate, transparent communication about the cause and present a clear plan to get back on schedule.
